Privacy Policy

Last updated: April 11, 2026

1. Introduction

Kiuei ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our test management platform.

2. Information We Collect

Account Information

• Name, email address, and company name (provided during registration).
• Payment information (processed and stored securely by Stripe; we only store the last 4 digits of your card).

Usage Data

• Test cases, test runs, defects, and other content you create within the platform.
• Activity logs (actions performed within the application).
• Login timestamps and IP addresses for security purposes.

Technical Data

• Browser type, operating system, and device information.
• Cookies and similar technologies (see our Cookie Policy).

3. How We Use Your Information

• To provide and maintain the Service.
• To process payments and manage subscriptions.
• To send transactional emails (account notifications, billing alerts, team invitations).
• To improve the Service based on usage patterns.
• To ensure security and prevent fraud.

4. Data Sharing

We do not sell your personal data. We share data only with:

• Stripe - for payment processing.
• Email service providers - for transactional emails.
• Third-party integrations - only when you explicitly configure them (Jira, Slack, Microsoft Teams).

5. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews.

6. Data Retention

• Active accounts: data is retained for the duration of your subscription.
• Cancelled accounts: data is retained for 90 days, then permanently deleted.
• Deleted accounts: data is removed within 30 days of account deletion request.

7. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access - Request a copy of your personal data.
• Rectification - Request correction of inaccurate data.
• Erasure - Request deletion of your data ("right to be forgotten").
• Portability - Request your data in a machine-readable format.
• Objection - Object to certain processing of your data.

To exercise these rights, contact us at privacy@kiuei.com.

8. Children's Privacy

The Service is not intended for individuals under 16 years of age. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service.

10. Contact

For privacy-related questions or requests, contact us at privacy@kiuei.com.